Privacy Policy

Information We Collect

Lehigh Acres Tree Service operates the website treeservicelehighacresfl.com and provides tree services in Lehigh Acres and Lee County, Florida. When you use this website or contact us, we collect only the information needed to respond to you, schedule work, and operate the business. That includes contact details you provide directly, such as your name, phone number, email address, and property address or neighborhood, along with the description of the tree work you request and any photos or documents you send us. We do not operate user accounts on this website, and we do not ask visitors to create profiles or passwords here.

We also receive limited technical information automatically when you visit the site, such as browser type, device type, pages visited, and approximate location derived from an IP address. This information is used in aggregate to understand which pages are useful, to keep the site secure, and to fix errors. We do not use this website to collect sensitive personal information such as government identification numbers, financial account details, or health information, and you should not send such information through the contact form or by email. Payment information, when applicable, is handled through the payment method agreed for a job and is not stored on this website.

How We Use Your Information

We use the information you provide to respond to inquiries, prepare free on-site estimates, schedule and perform tree work, communicate about appointments and weather delays, and maintain business records for completed jobs. If you send photos or HOA or insurance documents, we use them solely to assess the work and to support any approvals or claims related to that work. We may also use contact information to follow up after a job, for example to confirm satisfaction or to remind you about seasonal maintenance, and you may ask us to stop such follow-ups at any time by replying to a message or contacting us directly.

We use technical information to maintain and improve the website, to monitor for misuse or security incidents, and to comply with legal obligations. We do not sell your personal information, and we do not use it for advertising unrelated to our own tree services. If we ever change how we use information in a material way, we will update this policy and note the revision date at the end of the page, so returning visitors can see what changed.

Sharing, Service Providers, and Legal Disclosure

We share information only as needed to operate the business. That includes sharing job details with crew members assigned to your property, sharing documentation you authorize with your HOA, property manager, or insurer, and using service providers that help us operate, such as website hosting, email, mapping, and scheduling tools. Those providers receive only the information needed to perform their function and are expected to protect it. We do not share your information with unrelated third parties for their own marketing, and we do not publish customer photos or testimonials without permission.

We may disclose information when required by law, court order, or a lawful government request, or when necessary to protect the safety of our crew or the public, to investigate suspected misuse of the website, or to enforce our terms of service. In the event of a business transfer, such as a sale or merger, customer records related to ongoing or recent work may transfer as part of the business assets, and we will make reasonable efforts to notify affected customers. Apart from those cases, your information stays within the business and its service providers.

Cookies, Maps, and Third-Party Content

This website uses only limited cookies and similar technologies needed for basic operation, security, and aggregate analytics. The Google Maps embed on our pages is provided by Google and may set cookies or collect technical information under Google's own privacy policy when it loads. Links on this site to other websites, such as insurers, HOAs, or county resources, lead to services governed by their own policies, and we encourage you to review those policies before providing information there. We do not control the privacy practices of those external sites, and this policy does not cover them.

You can control cookies through your browser settings, including blocking or deleting cookies, though blocking essential cookies may affect how the map or other embedded content displays. If you prefer not to load the map embed, you can still reach us by phone at (239) 686-1550 or by email at [email protected], and we will provide directions and service-area information directly. We do not use this website for behavioral advertising profiles, and we do not knowingly collect information from children under thirteen through this site.

Your Choices, Retention, and Security

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected] or (239) 686-1550, and we will respond within a reasonable time. Deletion requests are honored except where we must retain records for legal, tax, safety, or warranty purposes, such as job invoices, insurance documentation, or records of work performed near structures or utilities. You may also opt out of non-essential follow-up messages at any time, and opting out will not affect your ability to request estimates or services.

We retain estimate and job records for as long as needed for business, warranty, tax, and legal purposes, and technical website data for a shorter period used for security and improvement. We protect information with reasonable administrative, technical, and physical safeguards, including limiting access to crew and staff who need it for a job, but no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you believe your information has been misused in connection with this website, contact us promptly so we can investigate. This policy was last updated on October 28, 2026, and applies to information collected through this website and through direct contact with Lehigh Acres Tree Service.