A tree down on a roof, car, or driveway moves ahead of our routine schedule — active hazards get same-day priority, especially during storm season.
We ask a few quick questions by phone first: is the tree actively resting on something (a structure, a line, a vehicle) or already down and stable? Active hazards jump the queue; stable situations are scheduled within a day or two.
Keep people and pets clear of the tree and any exposed wires, and avoid attempting to cut or move it yourself — a fallen tree can be under more tension than it looks.
Trees on structures or lines move to the front of the schedule.
We assess how a fallen tree is loaded before cutting to avoid a second failure.
Photos and written scope for your adjuster.
Active hazards typically get same-day response, especially in storm season.
It can carry a premium for urgency, but we quote on-site before starting.
For genuinely dangerous active hazards, yes, we can respond outside normal hours.