"24-hour" searches usually mean one thing: something is down right now and it can't wait until morning. For genuine active hazards, we respond outside normal hours — for everything else, we're straight with you about realistic timing.
A tree on a roof, blocking a driveway with no other exit, or resting on a power line are the situations that justify an after-hours call. A tree that's already down and stable, even at night, is generally safe to wait until morning.
We triage by phone first to confirm the hazard is active, then dispatch accordingly. Being upfront about which category your situation falls into helps us get the right response to you faster.
Active, dangerous situations get a response regardless of the hour.
We won't upsell an after-hours premium for something that can safely wait.
Extra crew availability maintained through hurricane season.
For genuine active hazards, yes.
Active-hazard jobs can carry a premium, quoted on-site before work starts.
We'll be upfront if it's safe to wait until morning instead of paying an after-hours premium.